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All Reviews Rating

4.75

★★★★★

1,453 Reviews

Maddy was a real blessing. I hate shopping for a car because no one seems to listen to what you want. But Maddy was definitely different. In a great way. I told her my price range, miles on car, and type of vehicle I was looking for. She didn't constantly bug me, she offered me options. And she found the perfect car for me! I will gladly do business with her again.
Professional and thorough. I was very happy with the work.
Maddy was the absolute best from start to finish! She was so sweet, helpful and informative making my experience as a first time buyer amazing ! 10/10 recommend. Thanks again Maddy !
Wonderful
Very pleased with the status link along with receiving the information about the problem before work was completed
It was a toss up between two different auto dealers. I called both but Adrian was the one who promptly talked to me. He understood that I wanted to trade my late husband truck and my car at the same time. He made sure I got the trade-in I needed. I will send anyone who wants a new car to Adrian just because he goes that extra mile.
Awesome service! ! Klayton Dillard is the person to see if you are ready to purchase a vehicle. Thank me later…
Another experience purchasing a Nissan from John lee Nissan today. My salesman, Eric Small, was more than accommodating. He understood my desire to evaluate multiple vehicle makes as I have only owned Nissans for the past 20 years. So, in comparing a couple Mazda offerings with the Rogue I ended up purchasing, I am pleased to say the Nissan experience won out. The financial person, Anton, was informative but not overbearing, and it was a pleasurable transaction all the way around. Again, I am very happy with the staff, the dealership (who has been maintaining my Muranos for more than 14 years), and new vehicle. Thank-you!
Excellent! Another experience purchasing a Nissan from John lee Nissan today. My salesman, Eric Small, was more than accommodating. He understood my desire to evaluate multiple vehicle makes as I have only owned Nissans for the past 20 years. So, in comparing a couple Mazda offerings with the Rogue I ended up purchasing, I am pleased to say the Nissan experience won out. The financial person, Anton, was informative but not overbearing, and it was a pleasurable transaction all the way around. Again, I am very happy with the staff, the dealership (who has been maintaining my Muranos for more than 14 years), and my new vehicle. Thank-you.
Another experience purchasing a Nissan from John lee Nissan today. My salesman, Eric Small, was more than accommodating. He understood my desire to evaluate multiple vehicle makes as I have only owned Nissans for the past 20 years. So, in comparing a couple Mazda offerings with the Rogue I ended up purchasing, I am pleased to say the Nissan experience won out. The financial person, Anton, was informative but not overbearing, and it was a pleasurable transaction all the way around. Again, I am very happy with the staff, the dealership (who has been maintaining my Muranos for more than 14 years), and new vehicle. Thank-you!
I had a great experience when shopping for my Pathfinder. Etoiel "E" Walker did an amazing job helping me find the perfect one!
Maddy was great from when I first talked to her on the phone until I came to see the Rogue. She made sure to evaluate my needs in a trade in and new vehicle. I was impressed by how she was able to navigate me through the functions of this vehicle and the process of the purchase. Everyone at the dealership was very attentive.
Billy was absolutely wonderful. Finance dept excellent. A big shout out to Kristi Hall for leading us to Billy!!! Great experience
I must say that Klayton at John Lee Nissan took care of me. I purchased a new car and Klayton made the process so easy and stress free. I will strongly recommend anyone that is looking to purchase a car to go see Klayton. You can thank me later….
I have had nothing but exceptional service at John Lee Nissan since my first purchase of a Nissan in 2014. Ms. Ashley has been my service representative since the beginning and she is amazing. Also, Ms. Carol who operates the shuttle service, has always been so kind and helpful.
Ashley, Carol and everyone involved made sure the experience was perfect.
JSal made the purchase a breeze, showed me all my features, and really made me feel like I was making the best decision.
Eric was a pleasure to work with. He always has a smile on his face, while listening intently to any questions I had. Answering or finding the answer when necessary. When I made the decision to purchase my truck, Eric went all out helping finding the best deal for me. I highly recommend Eric to anyone looking to purchase a automobile from John Lee Nissan, you won't be disappointed
Thank you for being patient with me and helping me getting an insurance.. I know it took hours but you were there rite through it with me. I appreciate you
Mrs Carol is absolutly wonderful and David Moore always goes above an beyond.

Google Rating

Professional and thorough. I was very happy with the work.
Maddy was the absolute best from start to finish! She was so sweet, helpful and informative making my experience as a first time buyer amazing ! 10/10 recommend. Thanks again Maddy !
Wonderful
Very pleased with the status link along with receiving the information about the problem before work was completed
Another experience purchasing a Nissan from John lee Nissan today. My salesman, Eric Small, was more than accommodating. He understood my desire to evaluate multiple vehicle makes as I have only owned Nissans for the past 20 years. So, in comparing a couple Mazda offerings with the Rogue I ended up purchasing, I am pleased to say the Nissan experience won out. The financial person, Anton, was informative but not overbearing, and it was a pleasurable transaction all the way around. Again, I am very happy with the staff, the dealership (who has been maintaining my Muranos for more than 14 years), and new vehicle. Thank-you!
I had a great experience when shopping for my Pathfinder. Etoiel "E" Walker did an amazing job helping me find the perfect one!
Billy was absolutely wonderful. Finance dept excellent. A big shout out to Kristi Hall for leading us to Billy!!! Great experience
I must say that Klayton at John Lee Nissan took care of me. I purchased a new car and Klayton made the process so easy and stress free. I will strongly recommend anyone that is looking to purchase a car to go see Klayton. You can thank me later….
I have had nothing but exceptional service at John Lee Nissan since my first purchase of a Nissan in 2014. Ms. Ashley has been my service representative since the beginning and she is amazing. Also, Ms. Carol who operates the shuttle service, has always been so kind and helpful.
Ashley, Carol and everyone involved made sure the experience was perfect.
JSal made the purchase a breeze, showed me all my features, and really made me feel like I was making the best decision.
Thank you for being patient with me and helping me getting an insurance.. I know it took hours but you were there rite through it with me. I appreciate you
Mrs Carol is absolutly wonderful and David Moore always goes above an beyond.
Ashley is amazing! The entire facility is clean and the snacks are awesome while you wait. Having Enterprise Rental on-site was a plus as well. Thank you as well for such speedy service...keep doing exactly you do!
Fast,friendly & Fun! Klayton is your go to guy when you’re ready to get a new set of wheels on the road! Highly recommend to any and all!
Straightforward and helpful and made the process easy
I went in for an oil change. By doing a complete check of my car they found I needed my rear brakes replaced, which I did. Ashley kept me informed the entire time. Your shuttle service with Carole makes the process easier and she is so nice
Professionalism of the sales person.
E was excellant sales person, knowledgeable sales person, and very personalble. Was glad that she was our sales person. Very likeable and we know that she has our back. Thanks E.
Had an awesome experience dealing with Adrian while buying a truck. No pressure, he knew the vehicles inside and out and he listened to me when I told him what I was looking for. They initially didn't have what I was looking for but as soon as it came in, he let me know. Very easy to deal with. I was very impressed with and am very thankful to Adrian, he made the whole experience awesome!

Yelp Rating

3.50

★★★★☆

51 Reviews

Maddy was a real blessing. I hate shopping for a car because no one seems to listen to what you want. But Maddy was definitely different. In a great way. I told her my price range, miles on car, and type of vehicle I was looking for. She didn't constantly bug me, she offered me options. And she found the perfect car for me! I will gladly do business with her again.
Another experience purchasing a Nissan from John lee Nissan today. My salesman, Eric Small, was more than accommodating. He understood my desire to evaluate multiple vehicle makes as I have only owned Nissans for the past 20 years. So, in comparing a couple Mazda offerings with the Rogue I ended up purchasing, I am pleased to say the Nissan experience won out. The financial person, Anton, was informative but not overbearing, and it was a pleasurable transaction all the way around. Again, I am very happy with the staff, the dealership (who has been maintaining my Muranos for more than 14 years), and new vehicle. Thank-you!
This is my third vehicle I purchased through Nissan and I definitely did not have any regrets at all. Eric Small have been amazing help in the process and then Anton the Finance Manager smooth things off in the end. He even recognized me when I purchased my first back in 2020. I highly recommend purchasing through John Lee Nissan!
We had a truly great experience with this dealership! When we pulled up less than an hour before closing, Jermal Tolver met us on the lot before we had our car fully in park. He listened to what I was looking for and made it happen. The selection of vehicles to choose from on this lot was remarkable! The whole team (Jermal, Anton, the gentleman who did the final cleaning, and the manager on duty) that stayed until 9 on a Friday night were so accommodating. Jermal was also very thorough making sure we knew all the bells and whistles of our new Rogue, and he worked to make sure that we had all the information we needed before we left. No one made us feel like an inconvenience or a bother for being so late. We financed with Nissan and Anton was friendly to work with, knowledgeable about what he was doing, and went above and beyond to get us a great rate. I was very impressed with this dealership (the vehicles and the employees) and would highly recommend it!
Ben McCullough was very helpful. He answered all of my questions and concerns. It is a nice change to deal with someone that is so professional!
Definitely recommend John Lee Nissan for your next car! Jonathan in sales was great to work with, he was both friendly and knowledgeable throughout the whole process.
My salesperson, Sean Clark, was great. He was very informative and helpful regarding my new car purchase. He made buying a new vehicle very easy.
I bought a car from this dealer. Fensay Frazier provided all needed info as well as prompt response to questions with professional manner and no pressure at all. That made the purchased went smoothly and painless.  Definitely It is a great experienceThanks
A great big thank you to John Lee Nissan & Jermal Tolver(Nissan sales specialist).  I had been looking for a used vehicle for a while that would fit my needs as well as low mileage.  My granddaughter decided to go check out what they had on the lot.   Jermal was so good at helping her find just the right vehicle that was everything I was looking for.  He allowed her to drive it to me so I could check it out & test drive it.  I applied online & was approved within a short time.  I am now the proud owner of a 2012 Nissan Murano. Thank you Jermal Tolver for going above & beyond to help us find the right one.  If your looking for a new or used vehicle go visit John Lee Nissan & ask for Jermal Tolver.  He will treat you right.
Billy was thorough and did a great job getting me into my new Rogue.  I highly recommend the staff at John Lee if you're looking for a new ride.
Very professional very nice dealer Maddy my saleswoman was an exceptional working with me on getting the deal done while I was working out of town so when I got there all I had to do was look at the truck make sure that was what I wanted and signed the paperwork they did a great job on getting close to pay off on my trade in and working with me on which way to go on the financing. And there pricing on there inventory was very competitive. Beat out most dealers in the area
Billy Pierce is The Best Sales Consultant ever, Hands Down! I wanted a Nissan Certified Pre-Owned SUV. I chose John Lee Nissan because I saw so many of their cars on the road in Panama City, FL. Billy is outstanding and an expert on his computer & inventory. He showed me the perfect SUV Nissan Kicks SV.<br>He drove the car around to the front door of the Dealership. He gave me a tour of the inside and went over the features. That afternoon I purchased it,<br>2019 Certified Nissan Kicks SV 29500 miles in perfect condition. I Love It.
Sean and I are from the same neighborhood which made him feel like family and while that made it easy to talk to him it was his knowledge and professional ship that I appreciated most! Keep up the good work.
Process of dealing with Billy was great. Good communication and promptness.  Would recommend Billy for your salesperson. ?
I had been looking for a new vehicle and had been to several dearlerships before visiting John Lee Nissan.  From the time we got out of our vehicle to the moment we left the lot with our new Rogue, the friendliness along with their knowledge and professionalism was exceptional.  Adrian Garcia, in my opinion, was a #1 salesman......Knowledgeable, kind and considerate and never "pushy"!  He worked diligently to help us purchase the new Rogue.  John Lee Nissan is blessed to have him.
I was extremely impressed with the great service. This is my second purchase with Eric Small. Eric is very personable, knowledgeable, and thorough. His upbeat and friendly demeanor is memorable and made our buying experience a pleasant one. Thanks for your help.... we're enjoying our new Sentra!
My experience with my salesman was a pleasure. Jonathan was very knowledgeable and answered all my questions and kept in touch thru the whole process.this was my third nissan and won't be my last.
I recently purchased my 2020 Titan from John Lee Nissan I was helped by Adrian Garcia he was very helpful with all my questions. and made the process of purchasing the vehicle painless and very smooth. there were no surprises and I feel that he genuinely cared about me as a customer. I would recommend this business.
I Recently purchased a 2024 Nissan Pathfinder SV from John Lee Nissan in Panama City, Florida. The experience was " painless" and went very smoothly. I must credit the Sales Specialist, Mr Jonathan Salvador, with enhancing this experience. I certainly recommend John Lee Nissan and Jonathan Salvador to anyone seeking a new Nissan. I also must mention that the finance specialist that I worked with was excellent and knowledgeable.<br>It should be noted that I traveled over 250 miles, round trip, to purchase from John Lee Nissan.
Just purchased a Nissan Titan this week from John Lee Nissan.  My sales agent Maddy Harper, after speaking with me, knew and understood how my time at the dealership was limited.  We did as much as we could via email, text, and phone to make our time at the dealership as short as possible so I could get back to work.  Everything was ready when I arrived.  They were ready for me to trade in my Nissan and the new one was right there and ready to go.  I have to admit my first need and reason to go to Nissan was the 0% finance but now I believe I would go there even if that was not offered.  The gave me great incentives.  Great warranty and above all every person I met with was friendly and personable and understood what I needed.  Im very happy with my purchase and the dealership I purchased from.  FYI  I have been bringing my other nissan to this dealership for years and have always had good service from the Service department as well.

cars.com Rating

4.90

★★★★★

937 Reviews

perfect experience sales person was great finance person also great I got exactly what I wanted with no problems follow up and responses were on time and perfectly on subject
Billy Pierce is the Best Sales Consultant Hands Down. I wanted a John Lee Nissan Certified Pre-Owned SUV because I saw so many of their cars on the roads in Panama City, Fl. Billy is outstanding and an expert on his computer and inventory. He showed me the perfect SUV and then drove the car around to the front door! He gave me the keys and we sat in the car. He explained everything going over all the features. That afternoon I purchased that car 2019 Certified Pre-Owned Nissan Kicks 29,500 miles. I Love It!
Very professional very nice dealer Maddy my saleswoman was an exceptional working with me on getting the deal done while I was working out of town so when I got there all I had to do was look at the truck make sure that was what I wanted and signed the paperwork they did a great job on getting close to pay off on my trade in and working with me on which way to go on the financing. And there pricing on there inventory was very competitive. Beat out most dealers in the area
Mi nombre es Orlando y compré un carro Nissan Rogué el sábado 16 de Septiembre … me atendió Adrián García…persona muy respetuosa, amable y profesional… hizo todo lo posible por satisfacer mis necesidades explicándome todas las bondades que ofrece John Lee Nissan al cliente cómo los bonos, financiamiento y la garantía Lifetime Warranty, es un excelente profesional.
Billy Pierce is the Best Sales Consultant ever, Hands Down. I wanted a John Lee Nissan Certified Pre-Owned SUV because I saw so many of their cars on the roads in Panama City, FL. Billy is an outstanding expert on his computer and inventory. He showed me the perfect SUV and then drove it around to the front of Dealership. It was a 2019 Certified Pre-Owned Nissan Kicks SV with 29,500 miles almost like new. He gave me the keys, we sat in the car and he explained all the features. That afternoon I purchased the car and I Love it!
Love this dealership! Sean Clark was great, he knows his cars, and was easy to work with. He was very professional. I highly recommend John Lee Nissan.
I was extremely impressed with the great service. This is my second purchase with Eric Small. Eric is very personable, knowledgeable, and thorough. His upbeat and friendly demeanor is memorable and made our buying experience a pleasant one. Thanks for your help.... we're enjoying our new Sentra!
I had been looking for a new vehicle and had been to several dearlerships before visiting John Lee Nissan. From the time we got out of our vehicle to the moment we left the lot with our new Rogue, the friendliness along with their knowledge and professionalism was exceptional. Adrian Garcia, in my opinion, was a #1 salesman......Knowledgeable, kind and considerate and never "pushy"! He worked diligently to help us purchase the new Rogue. John Lee Nissan is blessed to have him.
Best customer service ever. Will definitely use them again. Be sure to ask for E.
Quality support during the complete experience and professional guidance throughout the process. Will choose this dealership again and the salesperson Eric. Great job by everyone involved
found a perfect truck for me online Adrian Garcia helped me with every aspect of this sale and made the process smooth and easy. I was always stressed about the car buying experience but not with them. From the sales team to the financing department a truly nice experience.
Ben was great, responsive and very helpful in locating a car for me. I was provided with the information that wanted in a timely and professional manner.
Recently purchased a new Nissan Pathfinder from John Lee Nissan. The process went very smoothly with no surprises. I recommend the Sales Specialist, Jonathan Salvador, to anyone looking for a vehicle… he was professional and knowledgeable. I am pleased with the buying process and recommend John Lee Nissan to anyone seeking a new Nissan.
recently stopped by John Lee Nissan in Panama City FL. to be honest , I was dreading the process of buying a new car even though I really needed and wanted a bigger car. my daughter and I walked in around 5pm on Saturday not realizing they closed at 6pm. we were immediately created by Maddy Harper . She was extremely helpful, honest, and even stayed late to show us the Pathfinders I was interested in . Maddy and her team stayed late for us and we drove away in a brand new 2024 Pathfinder !! I have been buying cars for years.. This is hands down the best experience I have EVER had !! I tell all my Family and Friends to see Maddy at John Lee Nissan in Panama City !! I 1000% recommend you go see Maddy too!!
Excellent service by Eric and a very friendly attitude. Eric was pleasant to deal with and overall was extremely happy! Need a car go see Eric Small ????????
Jermal assisted us in the purchase of our new Armada and we couldn't be happier. A true professional that answered all of our questions and had to deal with a lot of back and forth. We 100% recommend Jermal as a salesman.
The evening my husband and I visited John Lee Nissan's Car Lot, we did not intend to buy a vehicle! I promise we didn't! We were merely "looking" at a row of Jeep Wrangler's, admiring them. But, after Mr. Dennis and Mr. Billy approached us and gave us a crash course of what Jeeps were all about, we were almost sold. After the test drive, we were definitely sold. Mr. Billy was very knowledgeable, professional, pleasant and patient through the purchasing process and was there to the very end, even though it was pass closing hours. Thank you for a gr8 buying experience!
Maddy Harper was my sales expert. What a beautiful person she is. If you need a vehicle, be sure to ask for her. I promise you won’t regret it. ,
Maddy Harper was extremely helpful in my search for a new Versa that met my desired specifications, and she made the purchasing process as smooth and effortless as possible. I highly recommend Maddy and John Lee Nissan.
I couldn't reccomend John Lee Mazda enough. I went in yesterday to see a 2018 CX-9. Branson had my information and we were test driving within minutes. I loved the car; and throughout the entire purchase Branson was knowledgeable, efficient, and patient. He was also wonderful with my rambunctious five year old. Doug in finance was equally amazing and scored us a fantastic interest rate. If you're on the lookout for a new car, run to John Lee Mazda and ask for Branson!

DealerRater Rating

4.90

★★★★★

465 Reviews

It was a toss up between two different auto dealers. I called both but Adrian was the one who promptly talked to me. He understood that I wanted to trade my late husband truck and my car at the same time. He made sure I got the trade-in I needed. I will send anyone who wants a new car to Adrian just because he goes that extra mile.
Awesome service! ! Klayton Dillard is the person to see if you are ready to purchase a vehicle. Thank me later…
Excellent! Another experience purchasing a Nissan from John lee Nissan today. My salesman, Eric Small, was more than accommodating. He understood my desire to evaluate multiple vehicle makes as I have only owned Nissans for the past 20 years. So, in comparing a couple Mazda offerings with the Rogue I ended up purchasing, I am pleased to say the Nissan experience won out. The financial person, Anton, was informative but not overbearing, and it was a pleasurable transaction all the way around. Again, I am very happy with the staff, the dealership (who has been maintaining my Muranos for more than 14 years), and my new vehicle. Thank-you.
Maddy was great from when I first talked to her on the phone until I came to see the Rogue. She made sure to evaluate my needs in a trade in and new vehicle. I was impressed by how she was able to navigate me through the functions of this vehicle and the process of the purchase. Everyone at the dealership was very attentive.
Eric was a pleasure to work with. He always has a smile on his face, while listening intently to any questions I had. Answering or finding the answer when necessary. When I made the decision to purchase my truck, Eric went all out helping finding the best deal for me. I highly recommend Eric to anyone looking to purchase a automobile from John Lee Nissan, you won't be disappointed
Fast,friendly & Fun! Klayton is your go to guy when you’re ready to get a new set of wheels on the road! Highly recommend to any and all!
Salesperson, Jonathan, was attentive, helpful and professional in helping me buy and learn about my new car.
This is my third vehicle I purchased through Nissan and I definitely did not have any regrets at all. Eric Small have been amazing help in the process and then Anton the Finance Manager smooth things off in the end. He even recognized me when I purchased my first back in 2020. I highly recommend purchasing through John Lee Nissan!
I have only had my Nissan Kicks for 4 days. I love it and I love the electronics are awesome. Maddy Harper made the whole experience of buying a new car easy and understandable. I would highly recommend Maddy and John Lee Nissan.
maddy was awsome to work with was a graet experience would will recommend highly she answered any question we had and explained everything about vehicle.
It was a wonderful experience working with Greg. The paperwork and waiting is never the fun part of buying a car, but he did everything in his power to make it as smooth, comfortable and as quick as possible. Thanks Grego!! I loving my used SRX!! I will make sure to send friends and family your way when they need a new car!
Klayton Dillard was very knowledgeable and answered all of my questions. I would highly recommend him for your next purchase.
Adrian Garcia worked an amazing deal with me and the service was excellent was in and out within minutes
Eric Small did an amazing job. He answered all of questions, was very knowledgeable without pressure.
John Lee Nissan Very responsive dealer. My Salesman Fensay was very professional and personable. Went in for scheduled oil change on my 2019 Nissan Murano (which I loved!) And bought a 2021 gorgeous loaded Lexus RX 350 that very day! Overall great experience and made a new friend too!
I always have a great experience purchasing my car at John Lee Nissan and having Ms.Walker to assist you , is an EXTRA PLUS factor !! She provides reasonable options and will never pressure you getting something that you are not comfortable with…..she will treat you like a family period ! !
Billy was absolutely amazing to work with ! I was coming from another city, and he stayed late to wait for me. He was prepared, professional, gave me all the details and answers to all the questions, which was quite a lot. lol. He also stayed with me through the entire process, waiting for Finance took a little bit longer than expected, and he was right there waiting with us. He kept us occupied with great conversation, and just overall amazing service ! Additionally he personally walked outside to the car with me and showed me all the amazing safety features and additions to the model. Of all the cars I’ve ever purchased in my life , no salesman has done that. Billy is a GEM! Please take care of him, as he takes care of your business ! Thanks Billy- Brittney Starks
Maddy Harper was our sales person. She was very knowledgeable of the vehicles! She took time to answer our questions in detail! She also provides information that we did not know to ask. Very professional ! We are very happy with her service and we love our new Pathfinder! Thank you John Lee Nissan and Maddy!!!!
Definitely recommend John Lee Nissan for your next car! Jonathan in sales was great to work with, he was both friendly and knowledgeable throughout the whole process.
Eric Small was my salesperson and he was outstanding. He made everything easy to understand and I would recommend him to anyone who wanted a vehicle. John Lee Nissan dealership was very clean and cares for anybody who comes in to visit or buy a vehicle.
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